Driving Modern Customer Experience using the ServiceNow Platform

Marketing Team

November 6, 2024

Driving Modern Customer Experience using the ServiceNow Platform

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Jeffrey DAntonio | September 4, 2024

The fading line of CRM and computing- Cloud CRM

Newer technology innovations have changed the modus operandi of businesses. The difference between how companies were run a few years ago, against now, is largely attributable to the increasing digitization of almost all functions and processes within an organization. Sharing various resources via...

Todd Davis | September 4, 2024

Increasing Business Efficiency through Digital Transformation

In today’s digital economy, it makes sense to adopt faster, more effective operational frameworks – an idea that has given rise to digital transformation services, more boutique and agile in nature.

Vincent Moses | September 4, 2024

Playing a Different Game | Digital Business Transformation in Sports

Imagine being an athlete coming off a big loss. While you’re just about to hang your head in defeat and try to forget what happened, you instead realize your jerseys, your shoes, your stadium, your entire team office are all equipped with the latest technologies, tracking your every move, measuring...

Anna Hladek | September 4, 2024

From Shop Floor to Top Floor | Enterprise-Wide Efficiencies through Cloud...

Mike Bryan | September 4, 2024

Understanding Digital Business Transformation in 2019

With a new year right around the corner comes new digital initiatives to look forward to. At the rate technology has progressed, and continues to progress, 2019 will be defined by the companies that make big, but strategic bets on digital business transformation initiatives to enhance operational...

Mike Bryan | September 4, 2024

Key to a Successful Digital Business Transformation

Jim Wallace | September 4, 2024

The Need for Performance Support

Do you ever find yourself looking in a dictionary? I did just the other day. Ever so often, I need to check the precise meaning of a word or a variant spelling. That could lead to the question, “What’s wrong with you? Didn’t you learn vocabulary and spelling in school?” Sure, we all did, but almost...

MIT | September 4, 2024

Informatica Data Integration | Intelligent Cloud Services – Issues & Best...

Informatica Intelligent Cloud Services (IICS) is the cloud-based data integration platform that provides various features such as enterprise data integration, application integration, and API management between cloud and on-premise systems.

MIT | September 4, 2024

Graph Databases | Mapping Out Connections

A relational database has been the backend of business systems for many years. However, the past decade witnessed an evolution of Big Data that is bigger in volume and structurally varied, leading to the NoSQL movement. Volumes of customer data gathered from disparate sources had to be integrated...

Marketing Team | May 2, 2023

The single most reason why digital transformation programs fail. And why yours...

The worldwide digital transformation market is expected to reach an anticipated expenditure of US$2.8 trillion by 2025, and this projection comes at a time when, 70% of digital transformation projects fail to meet their objectives.. There are many factors that contribute to the failure of a digital...

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