Driving Modern Customer Experience using the ServiceNow Platform

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November 6, 2024

Driving Modern Customer Experience using the ServiceNow Platform

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Aradhana Pandey | September 4, 2024

Descriptive Analytics | Understanding the Past. Inferring the Future.

Descriptive analyses or statistics do precisely what the phrase infers; they “describe”. Descriptive analysis summarizes raw data and makes that data easily deciphered. It describes the past, where the past refers to any point of time when an event has occurred, whether it was one minute ago, or...

Kishalay Gangopadhyay | September 4, 2024

Predict or Prescribe | What is the Future of Big Data?

Big Data continues to remain a black box term, even as we enter the second half of 2018. There are questions around it such as, how is it collected and what it takes to manage it and make it usable for business. The easiest way to explain this might be in the form of an analogy, something we could...

Garima Jain | September 4, 2024

Prescriptive Analytics | The Final Frontier of Analytic Capabilities

Prescriptive analytics is a branch of data analytics that uses prescient (predictive) models to propose actions for ideal results. Prescriptive analytics is associated with both prescient and descriptive analytics. While prescient analytics figures what might happen, and descriptive analytics...

Aradhana Pandey | September 4, 2024

Redefining the Travel Industry with Big Data

Sachin Wadhwa | December 21, 2018

Data & Analytics | Key Trends in 2019

2018 has been a great year for business intelligence. The proliferation of internet-based technologies led to a data explosion and the concept of big data became even more prevalent. Businesses gained access to the cloud, interactive business dashboards replaced spreadsheets, and much more...

Garima Jain | November 2, 2018

Big Data Analytics | Running on Real-Time

Big data analytics is the process of analyzing huge and fluctuated informational collections – collections that can reveal shrouded designs, obscure connections, advertised patterns, client inclinations, and other valuable data that can create associations to facilitate more-educated business...

Purnima Borate | July 12, 2018

Get Ahead or Get Left Behind | The Power of Real-time Data Analytics

In a world flooded by copious amounts of data, the speed of your analytics hub determines your organization’s ability to remain agile and adapt to the ever-changing economy. Every day, companies aggregate a large volume of data, and a faster analytics hub helps deliver an up-to-date and accurate...

Anilla Workman | March 15, 2018

Furthering Success in Finance with an Advanced Analytics Hub

The influx of data from multiple sources, and in large masses, has been, and continues to be, a blessing in disguise for most organizations. Financial institutions, being one such recipient of these “blessings,” are now placing greater emphasis on using this vast amount of data to generate resonant...

Darin Joyce | November 17, 2017

Factoring Big Data from IoT

The Internet of Things is all set to change everything in our professional and personal lives. While everyone views IoT in a different way, many remain unclear about its future. If you have seen the evolution of connected things, then you would know that this is just the beginning of a revolution....

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