Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

Marketing Team

November 6, 2024

Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Todd Harootyan | August 21, 2017

Marketing Yourself for a Job | 10 Tips

Finding the right job isn’t easy. Securing that job is even more difficult. It takes the right balance of skill, hustle, and just a bit of luck, to get that dream job for which you’ve been working so hard. Therefore, I’ve highlighted 10 tips to help ensure your job hunt and interview(s) are...

Todd Harootyan | May 30, 2017

Partnership, Works

After considering the in-house resources, current and upcoming projects, individual employee capacity constraints, project timelines and deadlines, and other factors, it may be easy to decide additional human capital investment is needed. However, searching for and securing the most appropriate and...

Shipra Sharma | May 17, 2017

Becoming a Super Recruiter

Finding the right IT talent is about finding candidates with not only the right aptitude, but also the right attitude. Candidates need to have a balance of technical skills and soft skills, and must be a cultural fit for your client.

Vivek Gupta | March 10, 2017

Leadership and Rowing

Years ago, while attending a conference in Washington, D.C., I heard a well-known keynote speaker draw an interesting parallel. “Running a successful company is like rowing,” he said. I found that simile kind of interesting and kept relating it to several situations after that. I think I can now...

Jim Wallace | January 17, 2017

Learning is continual, but digital learning is cardinal!

Digital learning is gradually replacing traditional learning and training methods in most organizations, irrespective of the size and industry. Digital learning has become integral to organizational growth because it has some definitive benefits. The seamlessness that digital learning solutions...

Ashwin Joshi | January 5, 2017

Multi-layered and Revolutionary Data Processing System by SAP HANA

Seamless integration of various business apps on a single platform seems to have become the single most priority in business development. SAP High Performance Analytic Appliance is an open application, which provides a database platform for all business apps on the cloud. That is why SAP HANA makes...

Yvonne Burns | November 3, 2016

How Does Agile Methodology and DevOps Framework Apply to Delivering Digital...

Digital transformation is at its peak and the application-driven economy demands businesses to deliver high quality software. Gone are the days when ‘brand loyalty’ was considered on top of ‘experience loyalty‘. Now, the organizational success greatly depends on the customer’s feedback and...

Anilla Workman | November 3, 2016

How Has Digital Transformation Changed Banking?

Consumers today are an empowered lot with the internet and with the many ways to stay connected. So they are constantly looking for innovative, secure, robust, and optimized banking solutions. This has made it imperative for banks to maintain the same pace of change andengage with digital...

Vivek Gupta | September 8, 2016

The World of Digital, and us.

When I took over as the CEO in March, I saw a tremendous opportunity here. An opportunity to use our strengths and experience in technology staffing to offer new services in the Digital space. After brainstorming with the leadership team, we put together a six-month plan to recast the organization....

Kevin Pochapin | September 6, 2016

Digital Transformation in Banking and Financial Services

Digital Technology has changed the way we bank. Customers today expect real time answers and mobile solutions. For banks, digital transformation has become the key differentiator in gaining competitive edge.

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