Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

Marketing Team

November 6, 2024

Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Purnima Borate | July 12, 2018

Get Ahead or Get Left Behind | The Power of Real-time Data Analytics

In a world flooded by copious amounts of data, the speed of your analytics hub determines your organization’s ability to remain agile and adapt to the ever-changing economy. Every day, companies aggregate a large volume of data, and a faster analytics hub helps deliver an up-to-date and accurate...

Jim Wallace | May 4, 2018

Digital Learning Benefits for Executive Leadership

On any given day, an organization’s senior leadership can be involved in numerous tasks, some of which, may not even be related to that individual’s managerial function. So, how do the upper layers of a company stay abreast of trending tools and technologies, and potential opportunities, if they’re...

Jim Pagliero | April 20, 2018

A Necessary Disruption

Are You Even Digitally Transforming?

Shipra Sharma | April 12, 2018

Artificial Intelligence in the Recruiting Ecosystem

What does this mean for recruiting?

Michele Davidovich | April 5, 2018

Understanding Enterprise Data Integration

An Overview

Anilla Workman | March 15, 2018

Furthering Success in Finance with an Advanced Analytics Hub

The influx of data from multiple sources, and in large masses, has been, and continues to be, a blessing in disguise for most organizations. Financial institutions, being one such recipient of these “blessings,” are now placing greater emphasis on using this vast amount of data to generate resonant...

Omkar Chughtai | March 8, 2018

Product Information Management for the Retail Industry

An Overview of the Retail Industry

Shirish Ashwat | February 16, 2018

Standing Apart with Salesforce® Solutions

Salesforce® CRM is an award-winning solution created by Salesforce®, as part of its extensive sales and marketing solutions under the Salesforce® brand. It includes separate systems such as analytics, marketing, service, and community cloud.

Kishalay Gangopadhyay | February 1, 2018

Product Information Management in Manufacturing | Part I

Part one of this two-part series describes what the manufacturing sector is all about, business objectives within the manufacturing industry, key business challenges faced in this sector, and why PIM is needed to overcome these challenges.

Kevin Pochapin | January 25, 2018

Trust First. Triumph Later.

Recruiting, first and foremost, is about relationships. Finding the right fit for the right job, saying “no” by being consoling rather than condescending, building bridges to smooth out conflicts, are among the traits that help individuals become successful recruiters. This implies that recruiters...

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