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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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The Rush to eLearning
Jim Wallace | September 4, 2024
The Rush to eLearning
Given the COVID-19 pandemic, remote learning has become more important than ever. Every day, new offers appear in my Inbox. “We can help you convert all your instructor-led training into eLearning. We can do it faster and cheaper than anyone else.” Well, Mastech Digital could do that too, but we...
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Getting from onsite to remote
Jim Wallace | September 4, 2024
Getting from onsite to remote
In my previous blog post, I described how rushing to convert instructor-led training to self-paced eLearning may not be the most effective approach for your learners or your organization. But what else are you going to do given the constraints of sheltering in place and social distancing?
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What I learned from working from home
Jim Wallace | September 4, 2024
What I learned from working from home
There is no question that the COVID-19 pandemic has had a profound impact on the workplace. I recently read a finding from Gartner that 88% of Americans who are currently working are working from home. For many, this is uncharted territory. I have worked from home for most of the last decade. Here...
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What Is the New Normal?
Jim Wallace | September 4, 2024
What Is the New Normal?
When the COVID-19 threat is finally over (or significantly diminishes), what will normal work and life look like? It’s unrealistic to think that overnight we’ll suddenly revert to the way things were in the middle of 2019. An Associated Press article that appeared recently in the Chicago Tribune...
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Offshore Staffing Solutions – The Ideal Strategy for Hiring IT Talent
Babu Venkatachalapathy | September 4, 2024
Offshore Staffing Solutions – The Ideal Strategy for Hiring IT Talent
An organization’s true lifeblood is its workforce, which collectively operates strategically to attain the enterprise objective. Securing competent, highly skilled, and reliable talent is an arduous affair, and most Human Resource Managers are familiar with this. Hiring and retaining employees is...
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Besting the Hiring Process
Gaurav Verma | September 4, 2024
Besting the Hiring Process
Senior management can be quite stringent when it comes to shelling out more time and money to hire additional staff. However, when an extra hand is needed to help complete projects with greater effectiveness and efficiency, a little time spared, and a few bucks here and there can be the difference...
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Hiring Tech Professionals Offshore or Outsource- Which is Better?  
Babu Venkatachalapathy | September 4, 2024
Hiring Tech Professionals Offshore or Outsource- Which is Better?  
A  2021 report by McKinsey & Company reveals that 87% of the companies worldwide are skeptical of a skill gap within their organization. While 43% of the respondents believe they are already faced with a skill shortage, 22% said they anticipate one in the next two years.
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Top Qualities to Look for When Hiring Engineering Staffing Agencies
Marketing Team | July 31, 2024
Top Qualities to Look for When Hiring Engineering Staffing Agencies
When hiring engineering staffing agencies, finding the right partner can make all the difference in securing top talent for your company. With numerous agencies in the market, it can be challenging to identify the best fit for your organization. However, focusing on crucial qualities can streamline...
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Thriving in Turbulent Times: How Engineering Staffing Tackles the Challenges of a Changing Technological Landscape
Marketing Team | August 25, 2023
Thriving in Turbulent Times: How Engineering Staffing Tackles the Challenges of...
Engineering staffing faces unique challenges in today’s rapidly evolving technological landscape. Engineering teams must adapt to remain competitive and deliver innovative solutions as new and existing technologies evolve. The demand for highly skilled and adaptable engineers is higher than ever,...
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Effective Strategies for Streamlining Engineering Staffing Processes
Marketing Team | August 23, 2023
Effective Strategies for Streamlining Engineering Staffing Processes
Efficient staffing processes are vital to attract and onboard top talent effectively. However, navigating the complexities of engineering staffing solutions can be challenging. This blog post will explore effective strategies to streamline engineering staffing processes, enabling organizations to...
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