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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Playing a Different Game | Digital Business Transformation in Sports
Vincent Moses | September 4, 2024
Playing a Different Game | Digital Business Transformation in Sports
Imagine being an athlete coming off a big loss. While you’re just about to hang your head in defeat and try to forget what happened, you instead realize your jerseys, your shoes, your stadium, your entire team office are all equipped with the latest technologies, tracking your every move, measuring...
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