Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Partnership, Works
After considering the in-house resources, current and upcoming projects, individual employee capacity constraints, project timelines and deadlines, and other factors, it may be easy to decide additional human capital investment is needed. However, searching for and securing the most appropriate and...
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