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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Increasing Business Efficiency through Digital Transformation
Todd Davis | September 4, 2024
Increasing Business Efficiency through Digital Transformation
In today’s digital economy, it makes sense to adopt faster, more effective operational frameworks – an idea that has given rise to digital transformation services, more boutique and agile in nature.
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How Four Technologies Converged to Create a Change
Todd Davis | October 12, 2017
How Four Technologies Converged to Create a Change
Social, mobile, analytics, and cloud (SMAC) technologies were once pure disruption. Today, they are an integral part of businesses that want to evolve their digital enterprise to suit futuristic IT infrastructures. Preparing for changes in digital technologies will help companies stay ahead of the...
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