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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Building a Culture of Cyber-Security at Work
R K Nair | July 27, 2018
Building a Culture of Cyber-Security at Work
With the number of internet users soaring, globally, the attack surface for cyber threats is massive. By 2022, that surface is to span nearly six billion people, as per a report from CSO Online. With more than half the world’s population accessing the internet in 2017, it isn’t a stretch to say...
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