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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Get Ahead or Get Left Behind | The Power of Real-time Data Analytics
Purnima Borate | July 12, 2018
Get Ahead or Get Left Behind | The Power of Real-time Data Analytics
In a world flooded by copious amounts of data, the speed of your analytics hub determines your organization’s ability to remain agile and adapt to the ever-changing economy. Every day, companies aggregate a large volume of data, and a faster analytics hub helps deliver an up-to-date and accurate...
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