Blog Author Marketing Team Blog DateNovember 6, 2024
Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Omkar Chughtai | March 8, 2018
Product Information Management for the Retail Industry
An Overview of the Retail Industry
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