Driving Modern Customer Experience using the ServiceNow Platform

Marketing Team

November 6, 2024

Driving Modern Customer Experience using the ServiceNow Platform

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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MIT | September 4, 2024

Informatica Data Integration | Intelligent Cloud Services – Issues & Best...

Informatica Intelligent Cloud Services (IICS) is the cloud-based data integration platform that provides various features such as enterprise data integration, application integration, and API management between cloud and on-premise systems.

MIT | September 4, 2024

Graph Databases | Mapping Out Connections

A relational database has been the backend of business systems for many years. However, the past decade witnessed an evolution of Big Data that is bigger in volume and structurally varied, leading to the NoSQL movement. Volumes of customer data gathered from disparate sources had to be integrated...

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