Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Mike Bryan | September 4, 2024
Understanding Digital Business Transformation in 2019
With a new year right around the corner comes new digital initiatives to look forward to. At the rate technology has progressed, and continues to progress, 2019 will be defined by the companies that make big, but strategic bets on digital business transformation initiatives to enhance operational...
Mike Bryan | December 21, 2017
Putting the IT in Digital
As businesses today seek to keep up with the rapidly-changing technology landscape, an increased struggle exists in finding the right individuals with the right set of skills to help such businesses evolve with the times. While mainstream technologies remain the backbone of many businesses, digital...
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