Driving Modern Customer Experience using the ServiceNow Platform

Marketing Team

November 6, 2024

Driving Modern Customer Experience using the ServiceNow Platform

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Kishalay Gangopadhyay | September 4, 2024

Product Information Management in Manufacturing | Part II

The second portion of this two-part blog describes PIM, the challenges PIM can address, benefits of the PIM Suite, and the solutions offered.

Kishalay Gangopadhyay | September 4, 2024

Predict or Prescribe | What is the Future of Big Data?

Big Data continues to remain a black box term, even as we enter the second half of 2018. There are questions around it such as, how is it collected and what it takes to manage it and make it usable for business. The easiest way to explain this might be in the form of an analogy, something we could...

Kishalay Gangopadhyay | February 1, 2018

Product Information Management in Manufacturing | Part I

Part one of this two-part series describes what the manufacturing sector is all about, business objectives within the manufacturing industry, key business challenges faced in this sector, and why PIM is needed to overcome these challenges.

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