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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Minimize Delay. Maximize Productivity.
Jonathan Best | September 19, 2017
Minimize Delay. Maximize Productivity.
IT managers are constantly under fire from various leaders to perform the most, using the least. And when a little extra help is required, a number of reasons sound off as to why that can’t happen. They revolve around the fact that finding and placing the right IT staff isn’t easy. However,...
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