Blog Author Jeffrey DAntonio Blog DateSeptember 4, 2024
The fading line of CRM and computing- Cloud CRM
Newer technology innovations have changed the modus operandi of businesses. The difference between how companies were run a few years ago, against now, is largely attributable to the increasing digitization of almost all functions and processes within an organization. Sharing various resources via...

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Jim Wallace | September 4, 2024
Digital Learning Services | Creating Tomorrow’s Workplace
What is “digital learning”? Most people in the industry define it as “learning at work”, and workplace learning is what we are all about in the Digital Learning Services part of Mastech Digital. We work with our clients on a daily basis to provide learning experiences that are relevant and easily...
Jim Wallace | September 4, 2024
Digital Learning Services | Trends for 2019 & Beyond
With the New Year just around the corner, it’s a good time to take a look at trends across digital learning services that I expect to continue in the New Year as well as emerging ones.
Jim Wallace | September 4, 2024
The Need for Performance Support
Do you ever find yourself looking in a dictionary? I did just the other day. Ever so often, I need to check the precise meaning of a word or a variant spelling. That could lead to the question, “What’s wrong with you? Didn’t you learn vocabulary and spelling in school?” Sure, we all did, but almost...
Jim Wallace | September 4, 2024
Immersive Technologies in Learning
A recent ATD (Association for Talent Development) Learning Technologies newsletter featured an article titled “Applications and Drawbacks of Immersive Learning Tech” by Danielle Wallace (no relation). The term “Immersive Technologies” encompasses Virtual Reality and Augmented Reality. Virtual...
Jim Wallace | September 4, 2024
The Rush to eLearning
Given the COVID-19 pandemic, remote learning has become more important than ever. Every day, new offers appear in my Inbox. “We can help you convert all your instructor-led training into eLearning. We can do it faster and cheaper than anyone else.” Well, Mastech Digital could do that too, but we...
Jim Wallace | September 4, 2024
Getting from onsite to remote
In my previous blog post, I described how rushing to convert instructor-led training to self-paced eLearning may not be the most effective approach for your learners or your organization. But what else are you going to do given the constraints of sheltering in place and social distancing?
Jim Wallace | September 4, 2024
What I learned from working from home
There is no question that the COVID-19 pandemic has had a profound impact on the workplace. I recently read a finding from Gartner that 88% of Americans who are currently working are working from home. For many, this is uncharted territory. I have worked from home for most of the last decade. Here...
Jim Wallace | September 4, 2024
What Is the New Normal?
When the COVID-19 threat is finally over (or significantly diminishes), what will normal work and life look like? It’s unrealistic to think that overnight we’ll suddenly revert to the way things were in the middle of 2019. An Associated Press article that appeared recently in the Chicago Tribune...
Jim Wallace | May 4, 2018
Digital Learning Benefits for Executive Leadership
On any given day, an organization’s senior leadership can be involved in numerous tasks, some of which, may not even be related to that individual’s managerial function. So, how do the upper layers of a company stay abreast of trending tools and technologies, and potential opportunities, if they’re...