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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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The fading line of CRM and computing- Cloud CRM
Jeffrey DAntonio | September 4, 2024
The fading line of CRM and computing- Cloud CRM
Newer technology innovations have changed the modus operandi of businesses. The difference between how companies were run a few years ago, against now, is largely attributable to the increasing digitization of almost all functions and processes within an organization. Sharing various resources via...
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Quick Tips for IT Managers
Jeffrey DAntonio | September 8, 2017
Quick Tips for IT Managers
Sourcing, screening, and selecting IT talent has never been a greater challenge. IT managers must overcome financial constraints, talent shortages, demanding candidates, and most significantly of all, a lack of time to hire right. But hiring right is not just a good idea, it’s essential to the...
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