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Driving Modern Customer Experience using the ServiceNow Platform
Blog Author Marketing Team Blog DateNovember 6, 2024
Driving Modern Customer Experience using the ServiceNow Platform
The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...
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Prescriptive Analytics | The Final Frontier of Analytic Capabilities
Garima Jain | September 4, 2024
Prescriptive Analytics | The Final Frontier of Analytic Capabilities
Prescriptive analytics is a branch of data analytics that uses prescient (predictive) models to propose actions for ideal results. Prescriptive analytics is associated with both prescient and descriptive analytics. While prescient analytics figures what might happen, and descriptive analytics...
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Big Data Analytics | Running on Real-Time
Garima Jain | November 2, 2018
Big Data Analytics | Running on Real-Time
Big data analytics is the process of analyzing huge and fluctuated informational collections – collections that can reveal shrouded designs, obscure connections, advertised patterns, client inclinations, and other valuable data that can create associations to facilitate more-educated business...
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