Driving Modern Customer Experience using the ServiceNow Platform

Marketing Team

November 6, 2024

Driving Modern Customer Experience using the ServiceNow Platform

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Babu Venkatachalapathy | September 4, 2024

Offshore Staffing Solutions – The Ideal Strategy for Hiring IT Talent

An organization’s true lifeblood is its workforce, which collectively operates strategically to attain the enterprise objective. Securing competent, highly skilled, and reliable talent is an arduous affair, and most Human Resource Managers are familiar with this. Hiring and retaining employees is...

Babu Venkatachalapathy | September 4, 2024

Hiring Tech Professionals Offshore or Outsource- Which is Better? 

A  2021 report by McKinsey & Company reveals that 87% of the companies worldwide are skeptical of a skill gap within their organization. While 43% of the respondents believe they are already faced with a skill shortage, 22% said they anticipate one in the next two years.

Babu Venkatachalapathy | August 2, 2022

How does offshore staffing benefit your business?

Offshore Staffing is the practice of hiring employees overseas to take up some part of your business operations. Offshoring is a method of outsourcing that has been around for a long time. Its origin dates back to the 1960s, when developed nations offshored manufacturing services to other...

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