Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

Marketing Team

November 6, 2024

Staffing the Shift: How ServiceNow Experts Drive Modern Customer Experiences

The Power of ServiceNow's Platform as a Service Gartner reports that 81% of companies expect to compete mostly or completely based on CX. However, only 41% of organizations have fully optimized their customer service operations. In this era of elevated customer expectations, staffing with...

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Anilla Workman | March 15, 2018

Furthering Success in Finance with an Advanced Analytics Hub

The influx of data from multiple sources, and in large masses, has been, and continues to be, a blessing in disguise for most organizations. Financial institutions, being one such recipient of these “blessings,” are now placing greater emphasis on using this vast amount of data to generate resonant...

Anilla Workman | November 3, 2016

How Has Digital Transformation Changed Banking?

Consumers today are an empowered lot with the internet and with the many ways to stay connected. So they are constantly looking for innovative, secure, robust, and optimized banking solutions. This has made it imperative for banks to maintain the same pace of change andengage with digital...

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